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FAQs
We offer a 14-day money-back guarantee on all items. Products must be returned unworn and in original packaging. For a smooth process, simply contact our support team for return instructions.
We’re committed to processing and shipping your orders quickly within 24 to 48 hours of placing them. We will send e-mail to you with tracking link.
We offer a range of secure and convenient payment methods to make your shopping experience seamless. Here’s what we currently accept:
Credit or Debit Cards: We welcome all major credit and debit cards, including Visa, Mastercard, and American Express.
Mobile Payment Services(Quick Checkout): You can also use Apple Pay, Shop Pay, Google Pay and PayPal for a quick and easy checkout.
Gift Cards or Store Credit: Have a gift card or store credit from us? You can use it towards your purchase.
At Celvirello, customer satisfaction comes first. That's why we keep you constantly updated on your order and always offer free shipping.We use the reliable delivery services of Royal Mail.
We are currently experiencing a high order volume. All orders are dispatched within 24–48 hours. Standard delivery takes 5–7 business days within Europe, depending on your location. Full tracking details will be shared after purchase.
Clothing
Our garments follow standard sizing and include a tailored size chart. We recommend choosing one size up for a comfortable fit, as the cuts are body-adjusted.
Shoes & Loafers
Shoes fit true to size. Loafers should fit snug — if you are in between sizes or unsure, go half a size up.
Sizing guide
Check the foot length in cm/inches in our chart for the most accurate fit.






